Frequently asked questions
Who is components4automation?
Components4Automation is the online business of Hipoloeste, SA., a company operating in the national market since 1987.
Do you sell power cables and/or data cables?
To be able to quote and/or sell power cables you need to submit us your request with references of cables sold in our country. As for data cables you just need to supply the manufacturer and reference.
Do you make quotes of references and/or brands not present on your website?
Yes, but you need to submit us a clean file with all the correct references and quantities.
I have to make a bid for a project; can you get me a quote?
Yes, we can. However, this is quite related with the previous point. You need to submit us a file with the exact brands and references and quantities you need. We will not quote requests where only the type of supplies/equipment is mentioned.
The item I need is out of stock. How long will it take to get it?
This will vary. You can find bellow a list of common and estimated dispatch times by manufacturer. This will also vary depending on the reference being ordered and we might need to get a confirmation from the manufacturer.
Legrand group: 5-7 days*
Hager group: 1-2 days*
Siemens: 5-7 days*
Weidmuller: 5-7 days*
Rockwell automation/Allen Bradley: 5-7 days*
Finder: 1-2 days*
Gewiss: 2-3 days*
*These are estimated times. For other manufacturers please e-mail us to obtain a dispatch time.
You sent me a special quote for a specific product. Why canít I benefit from all the current offers and campaigns?
When we provide a special quote/price we are offering the best price possible therefore it is not possible to accumulate other offers. Nevertheless we always appreciate all the situations individually.
How to use the promotional code?
Access the website at www.components4automation.com
Add products to the Shopping Cart
Insert the Discount Code at Check out
Confirm and pay
Best price Best price guaranteed
Next day delivery For on stock items
Secure Payments MB, PayPal, Visa, Mastercard